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Optimizing Volunteer Services in Times of Refugee Crisis

Europe for Citizens - Optimizing Volunteer Services in Times of Refugee Crisis


Association “MI” – Split, Croatia is the coordinator of the project “Optimizing Volunteer Services in Times of Refugee Crisis” co-funded by European Union programme “Europe for Citizens”.

Value of the project is €147 500 and the implementation starts 1/9/2016 and lasts until 30/11/2017.

Overall objective of the project is to contribute to further strengthening of the role of volunteers in times of crisis in modern Europe.

Specific objective is to provide evidence-based recommendations for the improvement of the voluntary services on the EU level.

The partners of the project are: Association “MI“ – Split (Croatia), Croatian Volunteers Centre Network (Croatia), Novi Sad Humanitarian Centre (Serbia), Legis Skopje (Former Yugoslav Republic of Macedonia), Voluntary Action Sheffield (United Kingdom), Önkéntes Központ Alapítvány (Hungary) and Centre Européen du Volontariat (Belgium).


Webinar notes:

27 September 2016



The Sheffield Volunteka has interviews with Volunteers who have been involved in responding to the refugee crisis and interviews with Refugees who have experienced life in refugee camps and received services or support from volunteers.

You can read their responses by clicking on the following links.

Volunteer interviews 

Refugee Interviews


Conference: Optimising volunteers to support refugees 5th June 2017

Conference agenda

Agenda with links to filiming from the event.

Youtube channel