Translated Resources for Organisations

There are occasions when it is worth using a translated document just to be certain that people fully understand. We use these documents regularly and hope that they will help you.

To help you involve volunteers:

For use with service users:

  • Volunteering information for Refugees and Asylum Seekers:
    This gives some basic information about how to choose an opportunity and guidance on some rights, responsibilities and expectations for both the volunteer and the organisation. It also has a section explaining what a CRB / Police check is, which can help to alleviate fears of asylum seeker volunteers.
    Available in: English, Amharic, Arabic, Burmese, Farsi, French, Kurdish (Sorani), Somali, Tigrinya and Urdu.

Pro forma Letters

It is always a good idea to confirm an appointment made over the phone in writing. People often mishear the date and can easily forget if they have a lot going on in their lives. These letters have proved really useful. We also use a mobile phone to text appointment times to people. This is cheaper than a stamp and very effective although you can’t put as much information in a text.

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