redmires mobile navigation

Volunteer Management training courses - Sheffield

Voluntary Action Sheffield delivers a number of training courses providing guidance on how voluntary organisations can work with volunteers effectively.


Volunteers are the lifeblood for many voluntary sector organisations, and there is clear evidence that a well-managed programme has greater impact and leads to successful service delivery. Your programme can be put on a stronger footing by equipping volunteer managers with the knowledge, skills and expertise they need through a nationally recognised qualification in Volunteer Management.


VAS is offering new online distance learning courses to help meet this challenge.  It will:-

  • strengthen your organisation’s volunteering programme, enabling you to give a better service to end users through volunteers;
  • build manager’s skills and knowledge, including sharing best practice, and understanding how volunteering enhances your organisation, community and individual volunteers;
  • build a strong peer support network as participants learn with and from others facing similar challenges and opportunities;
  • give participants evidence of expertise to boost confidence and careers.


Participants learn at a place and pace to suit the learner.  You will get support from a dedicated online tutor, full web-based course materials and additional resources. Written assignments are used to demonstrate understanding. Book or email


2016 Training Dates at The Circle:


Organising Your Volunteer Programme (11 May 2016)

Attracting and Keeping Volunteers (15 June 2016)

Supervising and Supporting Volunteers (July course)

Full day courses:

Organising Your Volunteer Programme

This course focuses on the policies, processes, legal requirements and arrangements that any organisation needs to have in place for a volunteer programme.

  • Ensure a firm policy foundation for a volunteer programme

  • Design effective processes to comply with organisational policies

  • Know the legal requirements on volunteering

  • Consider how to administer a volunteer programme efficiently


Attracting and Keeping Volunteers

Now, more than ever before, organisations depend on volunteers to help deliver services. And when you’ve found and recruited the ‘right’ people, you don’t want to lose them.

  • Design effective recruitment processes

  • Know how and why volunteers are drawn to an organisation

  • Think about what you can offer to volunteers and what you can expect in return

  • Ensure the foundations of a happy future relationship


Supervising and Supporting Volunteers

Volunteers needs opportunities to develop their role in guidance to improve their performance. A wise organisation offers opportunities for personal support too

  • Define the purposes of ‘supervision’ and ‘support’

  • Develop volunteers’ expertise through supervision

  • Set up effective models of support that enhance retention

  • Understand how to retain volunteers by responding to their motivation needs


Half day courses:

Volunteers and the Law

What the law says about volunteering is fundamental knowledge for volunteer coordinators, senior managers and decision-makers. Clarify when the law says a volunteer becomes an employee, and what volunteers can and can’t do when claiming benefits. Insurance, Data Protection, DBS and Safeguarding, working with immigrants and asylum seekers are all covered in this session.

  • Avoid stepping too close to boundaries between volunteering and employment

  • Give good advice to volunteers about any conflicts when claiming benefits

  • Design procedures to make sure your organisation stays within the law and embeds good practice in your volunteer programme


Motivating and Retaining Volunteers

Recruiting volunteers is the single most expensive activity any volunteer programme undertakes, so holding onto the ones you have, and developing their contribution to the organisation, is a much more attractive option. Review the principles of motivation, and consider ideas to make volunteers’ contributions even more valuable to your organisation.

  • Retain more volunteers by knowing the turnoffs to avoid

  • Take away ideas to improve relationships with existing volunteers

  • Recognise the signs of de-motivation and respond to it